Client Center

How Can We Help You?

Bridging technology and the personal relationships our financial representatives have developed with their clients, Northwestern Mutual – Chicago’s Client Relations Department is here to assist you. We provide professional guidance on useful online tools and the human touch to answer your questions.

Online Access Made Easy is making it easier to manage your money and accounts and plan for your future.

  • Do you want to view your accounts? Click here for secure online access.
  • Don't have an online account? To get started, click here. To register, you will need to have your product number. Your product number could be your investment account, insurance policy, annuity contract or insurance service account number.
  • Do you want to change your address or name? Repay a loan? Request technical support? Here are downloadable forms by product line and answers to FAQs.

The Personal Touch

While we embrace technology and the 24/7 access it provides, we know sometimes you just need to talk to someone. It’s the reason we have a Client Relations Department, based here in Chicago, with qualified professionals who can answer your questions.

Whether you are an existing client or want to get started on the path to financial security, please call us at 312-641-8903 Monday through Friday from 9:00 a.m. until 4:00 p.m. After hours, leave a message and we will return your call the next business day. You can also send us an email at

We look forward to guiding you!

Career Changers

Changing careers doesn't have to be daunting. Coming from many different backgrounds and occupations, our financial representatives go on to develop successful business practices. With support from a quality organization, it can be an easy transition.

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Looking for a career that allows flexibility and exceptional income potential? Do you want top-notch training, mentorship and resources? Have you been searching for a company that demonstrates a commitment to diversity and giving back to the community?

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#1 in the Financial Services Industry

- Selling Power's "50 Best Companies to Sell for Now." October 2016

Top Ten Internship for 22 Straight Years

- Vault Guide to Internships, 2018 edition

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To learn more about Northwestern Mutual Investment Services, LLC and its financial representatives, visit: FINRA BrokerCheck